If you realize that you made a mistake and ordered either the wrong size, color or style, you can cancel if you let us know within 2 hours of placing the order.
You can click on the button Cancel on the page My Order
The term "Cancelled " means that your order will not take place, normally due to the following factors:
1# Due to payment processing error, please check payment methods used.
2# The items could have run out of stock, in this case we will refund with a coupon code that you can deduct at any time in future orders.
*If you don’t find this information in your inbox please check your spam/junk folder.
If you have received a damaged item in your order, you have 15 days to return it to us. You can do a return request online from the page My Order.
Please provide us a photo of the packing slip inside the package and a clear picture of the item with its defects.
If you have any other questions, you can contact us at client@wordans.com.