Pen Duick Towels Kitchen & Home wholesale and retail

Our warehouses are mainly located in North American and Europe. Therefore, there is a chance that your order's items have to be ordered from overseas. So, please bear in mind that there is a possibility that your order might get stuck in customs.

*Please note that if your order is stuck in customs we have no control over it and we cannot assume responsibility for it.

Wordans.com is an online-based shop, so we do not have any physical storefronts. We ship everything directly from our warehouses right to your door for your own convenience. You can find all you need to know about our shipping on the following link: https://www.wordans.co.nz/display/shipping_information

Once your order is shipped: you will receive a tracking number which you can use to follow your items all the way at our carriers website. We work with the best carriers to provide you with the most efficient fastest shipping service.

Please note, the tracking number may take a while to be effective.

*If you don’t find this information in your inbox please check your spam/junk folder.

Here's the shipping information:

https://www.wordans.co.nz/display/shipping_information